on 24-12-2021 06:26
Hi I have been trying to call o2 on the 202 from my o2 smartphone and its not even ringing and not connecting the phone. What should I do?
Solved! Go to Solution.
on 24-12-2021 07:58
Hi @Mel4
This looks like something you’d need to call O2’s Payment management team about. You can reach them by calling -0800 902 0217.
If you have no access to a phone then use Skype to call 0800 032 1402
A guide to Skype here USING SKYPE
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 24-12-2021 07:58
Hi @Mel4
This looks like something you’d need to call O2’s Payment management team about. You can reach them by calling -0800 902 0217.
If you have no access to a phone then use Skype to call 0800 032 1402
A guide to Skype here USING SKYPE
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
24-12-2021 07:59 - edited 24-12-2021 08:00
24-12-2021 07:59 - edited 24-12-2021 08:00
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help
Veritas Numquam Perit