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Spendcap

Mags16
Level 1: Joiner
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O2 have texted me to say I have to say I’ve reached 100% of my spendcap. What does that mean in term of making calls/ texts and what do I do now

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TallTrees
Level 43: Bright Spark
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Hi @Mags16 

Welcome to the o2 Community Forum ~ read this thoroughly it will help you 

Guide: Spend caps on O2 

if appropriate you can contact o2 customer services on social media ~ send them a message

here:

O2 Twitter
O2 Facebook
O2 Instagram



HAPPINESS IS BEE SHAPED

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TallTrees
Level 43: Bright Spark
  • 8323 Posts
  • 77 Topics
  • 212 Solutions
Registered:

Hi @Mags16 

Welcome to the o2 Community Forum ~ read this thoroughly it will help you 

Guide: Spend caps on O2 

if appropriate you can contact o2 customer services on social media ~ send them a message

here:

O2 Twitter
O2 Facebook
O2 Instagram



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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@Mags16 

A spend cap is just for paying for out of allowances calls and texts.

You can still use your allowances to make calls and texts to included numbers Guide: Your Allowances - what is and isn't included 

Guide to spend caps here Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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