cancel
Showing results for 
Search instead for 
Did you mean: 

South Africa - not receiving texts

Barneyd
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I’m in South Africa and haven’t received any text messages since I have been here (7 days). Things I have tried:

- had test SMS sent from multiple senders including O2. None received. 

- airplane mode off/on

- phone reboot (multiple)

- manually selected different networks

- reset network settings

- multiple message chats with o2 support all of which suggested variants of the above but seemed unable to unidentify root cause. 

Any bright ideas?

Message 1 of 4
284 Views
3 REPLIES 3

madasaf1sh
Level 76: Forum Legend
  • 10387 Posts
  • 56 Topics
  • 3043 Solutions
Registered:

Please see the response to your other post on the same topic here 

 

https://community.o2.co.uk/t5/Tech-Support/Receiving-SMS-in-South-Africa/m-p/1695464#M45090

 

You can have a look also at these guides Guide: Text Message Tips (not sent or received) 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 4
281 Views

Barneyd
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I checked that thread, I even replied on it. There’s no solution that I can see. 

Message 3 of 4
259 Views

MI5
Level 94: Supreme
  • 145823 Posts
  • 635 Topics
  • 28021 Solutions
Registered:

@Barneyd 

I doubt O2 can influence what texts you receive when roaming.

It will be down to the receiving networks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 4
258 Views