Hi I have just recently moved into the area of Durham, since moving here I have had problems with getting an internet connection.. I was just wondering if there was anything I could do? As I am not able to just network provider as I'm still in a contract until 2022!!
Check for issues here O2 Service Status
More help here Guide: How can I sort out my network issues?
You can also report the issue by downloading the My Network app and you will get a response from them once they have investigated it
Try switching phone to 3g as that is sometimes faster if the network is busy in your area.
Track usage, upgrade and get support with the My O2 appDownload My O2