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Slow internet

Lauren14
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Hi I have just recently moved into the area of Durham, since moving here I have had problems with getting an internet connection.. I was just wondering if there was anything I could do? As I am not able to just network provider as I'm still in a contract until 2022!! 

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MI5
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@Lauren14 

Check for issues here O2 Service Status

More help here Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Lauren14
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I have checked the network status and other things but according to that I shouldn't be having any issues with my internet.. think I will just give o2 a call tomorrow to see if they can figure out a solution for me.. thankyou anyway 

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jonsie
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You can also report the issue by downloading the My Network app and you will get a response from them once they have investigated it

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MI5
Level 94: Supreme
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@Lauren14 

Try switching phone to 3g as that is sometimes faster if the network is busy in your area.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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