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Sim1 not provisioned

Wayne2
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Help, upgraded my phone, got a new sim with it (5g s20plus)

Followed the Sim swap process, worked a treat!

Now this morning it comes up with Sim not provioned.

I cannot speak to anyone at customer services (upgrade and cancellations only on that line) o2 chat doesn't work, and no numbers for support...

Any help appreciated

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MI5
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@Wayne2 

Try Skype Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Wayne2
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That number for Skype goes through to same as 202 I'm afraid and no option to speak to anyone unless you wanna upgrade or cancel

Within 14days so may take the latter option if this persists
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jonsie
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