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Sim verification

Arma84
Level 1: Joiner
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Hi I recently moved over from EE and carried  my mobile number over with me, the problem is iMessage and FaceTime will not verify my mobile number I have done everything it says in Forums. Reset network -made sure my number was the same everything !!! Still getting an error…

tried calling o2 been on hold for 30 min ? 
then disconnected.

Can anybody help ??

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jonsie
Level 94: Supreme
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It sounds as though idata is not enabled on your account

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

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MI5
Level 94: Supreme
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@Arma84 

How recent?

It can take up to 10 days for O2 to populate your number on all systems.

iMessage and Facetime will activate once it's all updated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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