Solved: Sim swap

Blythlad · ‎30-04-2022

I requested a sim swap at 6pm yesterday. Is it likely to take a full 24 hrs or could it be longer ?
thanks

Cleoriff · ‎30-04-2022

It can take 30 mins to 24hrs. Keep rebooting your phone

You can use your old sim for now. If you want to contact O2 via social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎30-04-2022

It can take 30 mins to 24hrs. Keep rebooting your phone

You can use your old sim for now. If you want to contact O2 via social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

O2