on 21-01-2022 11:29
Hi I have a new device and new sim
I asked to keep my number but my new sim has a new number
I'm paying for 2 sims
I should only b paying for one sim
My new one but I should have my old number
How do I sim swap
Solved! Go to Solution.
on 21-01-2022 11:39
If you have 2 contracts you need to call O2 to migrate your number to the new one and this will close the old one Guide: Migration & porting into O2
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
on 21-01-2022 11:39
If you have 2 contracts you need to call O2 to migrate your number to the new one and this will close the old one Guide: Migration & porting into O2
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.