cancel
Showing results for 
Search instead for 
Did you mean: 

Sim not working

Danielle891
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have received a new device from insurance however any sim that i put in the phone will not register so there is nothing happening?

Message 1 of 2
27 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 124100 Posts
  • 612 Topics
  • 20186 Solutions
Registered:

@Danielle891 

You need to contact the insurance company to replace the device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
25 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 124100 Posts
  • 612 Topics
  • 20186 Solutions
Registered:

@Danielle891 

You need to contact the insurance company to replace the device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
26 Views