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Sim not working

Loz89
Level 1: Joiner
  • 1 Posts
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Iv received a new sim a few weeks ago iv inserted it into my device but the sim isn’t working but im still getting charged for this ? 

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MI5
Level 94: Supreme
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@Loz89 

You may need to do a sim swap ? Guide: Sim Swap: a mini guide 2017 update 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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