Solved: Re: Sim not working

Sharon33 · ‎10-10-2021

Hi my uncle has given me his old phone whilst mine gets repaired he got new phone from u with he told me to throw away the sim cos he got new one but he now has no network

MI5 · ‎11-10-2021

@Sharon33

His upgraded contract was on the sim you threw away.

He will need to contact O2 either by calling of going in store for a new sim card.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-10-2021

@Sharon33

His upgraded contract was on the sim you threw away.

He will need to contact O2 either by calling of going in store for a new sim card.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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