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Sim not provisioned?

fuzzwithabuzz
Level 1: Joiner
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Hi i ordered a new sim , and was a nightmare to order one in the first place, eventually via messenger they agreed to send me one and it has not even reached me and they have disconnected my current sim 

Message 1 of 6
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MI5
Level 94: Supreme
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@fuzzwithabuzz 

Most likely delayed in the post.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
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fuzzwithabuzz
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I have done messaging but no response 

 

Message 3 of 6
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MI5
Level 94: Supreme
  • 127071 Posts
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Registered:

I'll ask @O2Emma to see if she can help you later this afternoon..

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 6
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O2Emma
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Afternoon @MI5 I will look into this thanks 😀

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Message 5 of 6
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O2Emma
O2 Support
O2 Support
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Registered:

Hi @fuzzwithabuzz I will need to send you a private message to look into your issue for you .

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Message 6 of 6
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