Sim change

[Nina43]

Hi i have changed my daughter over from pay as you go to monthly contract and i rand the other day for her number to stay the same but it hasnt done that and i recieved an email to get in contact

[madasaf1sh · Accepted solution]

@Nina43 

You need to contact o2 directly, as this is not customer services, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call tomorrow 0344 809 0202. 

[TallTrees]

Hi there @Nina43 

This may be of interest too

Guide: Sim Swap: a mini guide 2017 update 

Guide: How to get your PAC [June 2021 Update] 

Help 02 

Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram