Solved: Sim Only for tablet Upgrade Issue

GPP · ‎02-05-2024

Hi Community,

I am trying to upgrade my sim only plan for my iPad and when I go to checkout the system sends me a text message for number verification and then another to finish the transaction. My iPad doesn't receive texts so how can I get around this and finish my upgrade?

Any help gratefully appreciated!

MI5 · ‎02-05-2024

@GPP

You can also upgrade in your local O2 store or by calling sales on 0800 081 0255.

Guide: Upgrading Your O2 Phone

https://www.o2.co.uk/storelocator

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

gmarkj · ‎02-05-2024

You will need to put the sim card into a phone or other device that can receive the message @GPP - it's the only way round this that we know of

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎02-05-2024

@GPP

You can also upgrade in your local O2 store or by calling sales on 0800 081 0255.

Guide: Upgrading Your O2 Phone

https://www.o2.co.uk/storelocator

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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