on 13-03-2022 11:20
I am having problems with the signal strength in LA9 6NY. There is no 4G and data is very weak. Are there issues in the arra? I have rebooted the phone and tried all the advice in the help files.
Solved! Go to Solution.
13-03-2022 11:46 - edited 13-03-2022 11:55
13-03-2022 11:46 - edited 13-03-2022 11:55
Hi @Frank923 - have you tried these steps to see if it makes any difference?
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
download the My Network app where you get updates and can report issues.
https://www.o2.co.uk/apps/my-network
If no joy there, then reach out to O2 via social media, links for Twitter and FB below this post.
Or call O2, a range of numbers in here: Guide: Coronavirus Community Help and Support
Good luck, @Frank923.
13-03-2022 11:46 - edited 13-03-2022 11:55
13-03-2022 11:46 - edited 13-03-2022 11:55
Hi @Frank923 - have you tried these steps to see if it makes any difference?
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
download the My Network app where you get updates and can report issues.
https://www.o2.co.uk/apps/my-network
If no joy there, then reach out to O2 via social media, links for Twitter and FB below this post.
Or call O2, a range of numbers in here: Guide: Coronavirus Community Help and Support
Good luck, @Frank923.