Second phone on account not showing on app

[Jrh0310]

Hi. I am trying to upgrade the second phone on my account number ***********, however this number is not showing on my o2 app

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[MI5]

@Jrh0310 

You need a separate login for each phone.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2