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Scam??

Fran54
Level 1: Joiner
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I am assuming the following is a scam? If it is, I believe O2 need to be aware of it. Has anyone else received this?

 

O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: https//o2.uk.5guser02.com/?02=2

 

The telephone number ringing was +447904643497

 

I am ignoring it and will block it.

 

 

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MI5
Level 94: Supreme
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@Fran54 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 2 of 6
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MI5
Level 94: Supreme
  • 145067 Posts
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  • 27832 Solutions
Registered:

@Fran54 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 6
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TallTrees
Level 49: Rootin' Tootin' 
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Hi @Fran54 

Welcome to the o2 community forum. 

These scammers are pathetic..well done report it, block it. 

Best wishes 



HAPPINESS IS BEE SHAPED

Message 3 of 6
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MI5
Level 94: Supreme
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Be sure to forward the text to report it too @Fran54 thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 6
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Fran54
Level 1: Joiner
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Thanks all. I didn't follow the link, just came on here to see if anyone else had reported seeing the same thing. I will forward the text and block the number. Thanks for advice. 🙂
Message 5 of 6
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MI5
Level 94: Supreme
  • 145067 Posts
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Registered:
Literally hundreds of reports on here.
It's been going on for months......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 6
644 Views