Solved: Samsung S23 ultra activating sim.

Taz78 · ‎26-02-2023

Phone saying sim not provisioned.

pgn · ‎26-02-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!

Links to O2 Social Media Team here

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pgn · ‎26-02-2023

@Taz78

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!

Links to O2 Social Media Team here

MI5 · ‎26-02-2023

@Taz78

You need to use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Breanna · ‎27-02-2023

Were you able to get this sorted @Taz78?

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