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SMS messages

Sophie28
Level 1: Joiner
  • 1 Posts
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on ‎31-07-2023 00:44

on ‎31-07-2023 00:44

Hello, I can receive texts,calls and make calls. But I am unable to send any texts- a red circle saying not delivered. I have had this problem before and had continued with a sim swap as advised. That had helped- until now,2 weeks later it isn’t working again. What should I do?

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jonsie
Level 94: Supreme
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on ‎31-07-2023 01:21

on ‎31-07-2023 01:21

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎31-07-2023 08:03

on ‎31-07-2023 08:03

@Sophie28 

Check help in this guide Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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