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Starbucks
Level 1: Joiner
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I didnt received my SIM card. And tracking number doesnt work.

I switched from monthly payment to pay us you go, as temporary live abroad. My SIM already deactiveted, I still didnt get new one. Where to contact?

 

Thank you

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Bambino
Level 78: King of Kings
  • 19873 Posts
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@Starbucks Best way to reach O2 at the moment is to use social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Edit: Other methods of contact can be found here: Guide: Coronavirus Community Help and Support 

Edit: You would need a new sim card if you switched to Pay & Go. O2 will not send you a sim card if you are abroad. They will only send it to your UK registered address.

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19873 Posts
  • 961 Topics
  • 2842 Solutions
Registered:

@Starbucks Best way to reach O2 at the moment is to use social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Edit: Other methods of contact can be found here: Guide: Coronavirus Community Help and Support 

Edit: You would need a new sim card if you switched to Pay & Go. O2 will not send you a sim card if you are abroad. They will only send it to your UK registered address.

I DO NOT WORK FOR O2



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