SIM not provisioned

Jim79 · ‎07-12-2021

My SIM has become not provisioned - I have no network and no way to contact O2 (chat are busy....) - please contact me to rectify.

jonsie · ‎07-12-2021

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

O2 Social Media

(Twitter |
Instagram | Facebook)

Jim79 · ‎07-12-2021

I've tried that already - chat box states "we are busy" and sends me to an FAQ - need to actually speak to someone...

madasaf1sh · ‎07-12-2021

@Jim79

You need to call from another phone in that case on 0344 809 0202

I will also tag @O2Ryan to see if they can offer help to you as well.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

MI5 · ‎07-12-2021

@Jim79

Might be quicker to pop into any O2 store with some ID for a new sim card?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

O2

SIM not provisioned

I want to use my data in Germany

New to O2, messages but no calls

Bolt ons

How do I contact o2 on the app

Error Message when trying to use PAC to keep numbe...