SIM not provisioned

[Jim79]

My SIM has become not provisioned - I have no network  and no way to contact O2 (chat are busy....) - please contact me to rectify.

[jonsie]

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[Jim79]

I've tried that already - chat box states "we are busy" and sends me to an FAQ - need to actually speak to someone...

[madasaf1sh]

@Jim79 

You need to call from another phone in that case on 0344 809 0202 

I will also tag @O2Ryan to see if they can offer help to you as well.

[MI5]

@Jim79 

Might be quicker to pop into any O2 store with some ID for a new sim card?