This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

SIM card

Go to solution
JoSchultz
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎13-05-2024 21:02

on ‎13-05-2024 21:02

Recently received new phone but not my new SIM card. I can’t make calls or receive text messages 

Message 1 of 3
177 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Enlli
Level 66: Unequalled
  • 6915 Posts
  • 51 Topics
  • 1544 Solutions
Registered:

on ‎13-05-2024 21:18

on ‎13-05-2024 21:18

If it was an upgrade you should be able to use your original SIM card?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 3
168 Views
0 Kudos
2 REPLIES 2

Go to solution
Enlli
Level 66: Unequalled
  • 6915 Posts
  • 51 Topics
  • 1544 Solutions
Registered:

on ‎13-05-2024 21:18

on ‎13-05-2024 21:18

If it was an upgrade you should be able to use your original SIM card?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
169 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 145722 Posts
  • 635 Topics
  • 28015 Solutions
Registered:

on ‎13-05-2024 21:26

on ‎13-05-2024 21:26

@JoSchultz 

Alternatively, install new sim from your MyO2.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 3 of 3
165 Views
0 Kudos
Top Kudoed Authors
View All
Top