SIM card not showing in account
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on 14-12-2023 15:47
Hi.
I’ve just received my SIM card. When I go into my O2 account to activate it, the account says I don’t have any products associated with the account.
I’ve put the sim into the phone but though it shows 4G, it won’t give me an option to connect to my home’s WiFi.
What can I do to rectify it please?
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on 14-12-2023 15:56
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
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on 15-12-2023 19:27
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on 15-12-2023 19:27