cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming data

Fj1300
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Unable to access data in France 

Roaming data switched on

Message 1 of 2
256 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 149787 Posts
  • 641 Topics
  • 28527 Solutions
Registered:

@Fj1300 

Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
252 Views