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Returns

Stephens62
Level 1: Joiner
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Hi I recently ordered a new Samsung A12 but no longer require it how do I return this and get a refund.

Thanks 😊 

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pgn
Level 74: Whizz kid
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This link will help:  https://www.o2.co.uk/help/device-and-sim-support/returning-your-device - it contains the info you need, @Stephens62. And calls to O2’s customer service team are best made around 08:15am UK time on 202  or 0344 809 0202 (or specific Payment management number - 0800 902 0217 ).

Good luck.

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pgn
Level 74: Whizz kid
  • 35243 Posts
  • 224 Topics
  • 1558 Solutions
Registered:

This link will help:  https://www.o2.co.uk/help/device-and-sim-support/returning-your-device - it contains the info you need, @Stephens62. And calls to O2’s customer service team are best made around 08:15am UK time on 202  or 0344 809 0202 (or specific Payment management number - 0800 902 0217 ).

Good luck.

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