on 18-12-2021 07:51
Hi I recently ordered a new Samsung A12 but no longer require it how do I return this and get a refund.
Thanks 😊
Solved! Go to Solution.
18-12-2021 08:07 - edited 18-12-2021 08:10
18-12-2021 08:07 - edited 18-12-2021 08:10
This link will help: https://www.o2.co.uk/help/device-and-sim-support/returning-your-device - it contains the info you need, @Stephens62. And calls to O2’s customer service team are best made around 08:15am UK time on 202 or 0344 809 0202 (or specific Payment management number - 0800 902 0217 ).
Good luck.
18-12-2021 08:07 - edited 18-12-2021 08:10
18-12-2021 08:07 - edited 18-12-2021 08:10
This link will help: https://www.o2.co.uk/help/device-and-sim-support/returning-your-device - it contains the info you need, @Stephens62. And calls to O2’s customer service team are best made around 08:15am UK time on 202 or 0344 809 0202 (or specific Payment management number - 0800 902 0217 ).
Good luck.