Solved: Replacement sim

nelson12 · ‎11-10-2023

I lost my sim card over a week ago i called up to get a replacement sim meaning id get my old number back all id have to do is get a new number and swap it over , i was told it would take up to 48 hrs now on my phone it says sim invalid and i dont know what to do

MI5 · ‎11-10-2023

@nelson12

You need to contact O2 to remove the bars from your account and sim card.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-10-2023

@nelson12

You need to contact O2 to remove the bars from your account and sim card.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Replacement sim

my 02 app not working

My O2 android app won't let me log in

Phone call from O2

Want to change my number

Very poor signal