Solved: Re: Repair screen

Carmelina · ‎22-11-2021

I've broken my screen and It isn't responsive at times. How much would it be to get it replaced?

MI5 · ‎22-11-2021

You need to send it in for a quote.

You can then choose to either accept the quote or ask for your phone to be returned unrepaired.

Quotes will only be given after inspection and a full damage assessment as it can vary with the amount of work required.

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

madasaf1sh · ‎22-11-2021

@Carmelina

It depends on the phone, and if you have insurance or not.

What phone do you have?

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎22-11-2021

@Carmelina

You need to send it in for a quote.

You can then choose to either accept the quote or ask for your phone to be returned unrepaired.

Quotes will only be given after inspection and a full damage assessment as it can vary with the amount of work required.

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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