on 23-01-2022 13:12
Can anyone tell me how i go about getting refunded due to very poor signal in my area.
I shouldnt be paying for a service that is not provided but cant find the exact part of my contract that states this.
Please help.
Solved! Go to Solution.
on 23-01-2022 13:26
There is no provision in your contract for refunds such as this and no network guarantees coverage everywhere.
You can ask O2 but unless it's due to a long term fault, any refunds are unlikely.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
on 23-01-2022 13:26
There is no provision in your contract for refunds such as this and no network guarantees coverage everywhere.
You can ask O2 but unless it's due to a long term fault, any refunds are unlikely.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.