Recently unable to receive calls send texts downstairs at home Better device upstairs

[Sally21]

Recently I appear unable to receive calls and send texts when downstairs at home , voice mails delayed coming through . Better service when upstairs - this is only over last few months before that there wasn’t an issue 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Also check your postcode on the status within these links

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues?