Re-assign Apple watch to new contract

[DEtheridge]

Hi, I've just taken out a new contract and would like to assign my Apple Watch to the new phone. I can;t see any option to do this through MyO2 or the app.

Thanks

[Bambino]

@DEtheridge You will need to speak to customer service. O2 aren't very much interested in talking to customers these days unless they're buying something or upgrading. If you want to discuss your issue, below is the advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Other available numbers are here: Guide: Coronavirus Community Help and Support 

Use the Upgrade, Lost/Stolen, or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.

[DEtheridge]

It looks like they have closed that loop hole 😞

[Bambino]

@O2Simon or @O2Emma is there any way for you to assist @DEtheridge?