Problem with transfer from virgin

[Marg62]

I have been transferred from virgin. However, my data allowance is not correct. I upgraded with virgin in June. O  02 app it doesn't even show my number, I have a contract for my granddaughter and it only shows this one. Tried virgin but told I'm no longer with them.  I'm abroad and ran out of data and can't get through to help me? 

[madasaf1sh]

@Marg62 

Unfortunately you will need to contact o2 in the morning, you can do that using Skype and all +44 800 902 0217 and they should be able to help you. 

Guide: A Guide to Skype 

At the moment each contract will show separately, until everyone is migrated to the new billing platform and from Virgin Media