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Problem with bill

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Sooz84
Level 1: Joiner
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on ‎01-04-2021 18:30

on ‎01-04-2021 18:30

I received a text to say you had issues with my bill. Apparently you can't authorise it and to update details or my contract is cancelled please can you confirm if there is any problem with it.
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MI5
Level 94: Supreme
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on ‎01-04-2021 18:43

on ‎01-04-2021 18:43

@Sooz84 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144950 Posts
  • 635 Topics
  • 27778 Solutions
Registered:

on ‎01-04-2021 18:43

on ‎01-04-2021 18:43

@Sooz84 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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b4u2
Level 8: Talented
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on ‎01-04-2021 20:57

on ‎01-04-2021 20:57

Sounds like a scam
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MI5
Level 94: Supreme
In response to b4u2
  • 144950 Posts
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on ‎01-04-2021 21:54

on ‎01-04-2021 21:54

For sure
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
In response to MI5
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on ‎01-04-2021 23:33

on ‎01-04-2021 23:33

I live for moments like this rofl

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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