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Previous bill

Elpee
Level 1: Joiner
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Hi,

I need to access an older phone bill so I can prove a particular call was made at a specific time. Please could someone point me in the right direction of how to do this?

 

many thanks in advance

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MI5
Level 94: Supreme
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@Elpee 

Guide here Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21942 Solutions
Registered:

@Elpee 

Guide here Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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pgn
Level 62: Glorious
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Registered:

Hi @Elpee - to have a bill, you must be on a Contract or Pay Monthly tariff; your past bills going back about 2 years will be in your MyO2, detail on how to get there in this Guide: How do I get to the 'Download Bill' page? 

Good luck!

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