Porting number to O2

[DLacey]

Hi,

I filled in the online keep my number form', next day called Customer services and they no find it, then did over phone , on day of transfer both old number and temporary o2 number both dont work.

Both one on the phone can help me.

[MI5]

@DLacey 

Have you tried rebooting your phone?

If using an esim, remove physical sim if fitted.

You need to persevere with O2.

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

Guide: A Guide to Skype 

[DLacey]

I lost service 8 hours ago, phones been rebooted 100 times, just phoned ee they confirmed porting complete no longer in there control

[MI5]

As advised above @DLacey 

Contact O2.