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Poor internet speed

Jay15
Level 1: Joiner
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Hi since I’ve joined o2 anywhere I have 4g signal the internet just takes for ever to load? Where ever I go like Chester, Manchester Liverpool etc these are all big cities and this shouldn’t be happening! I didn’t have this problem with EE! I have a video of what it’s like also

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Bambino
Level 78: King of Kings
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@Jay15 See if anything in this guide helps: How can I sort out my network issues? - o2uk

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19808 Posts
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  • 2810 Solutions
Registered:

@Jay15 See if anything in this guide helps: How can I sort out my network issues? - o2uk

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Jay15 

I know from personal experience that you need to drop the phone signal to 3g in Liverpool to get decent data speeds.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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