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Poor data signal

NeilG1
Level 1: Joiner
  • 1 Posts
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Hi,

o2 network status checker says there are no issues.

However, no 4g signal to sim in 4g router and also no 4g signal to phone sim.

Can the network status checker be wrong?

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MI5
Level 94: Supreme
  • 127421 Posts
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Registered:

@NeilG1 

It may not have updated or O2 may not be aware.

You can report issues through the My Network app https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127421 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@NeilG1 

It may not have updated or O2 may not be aware.

You can report issues through the My Network app https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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