Poor customer service.

[Payingcustomer]

I’m getting no help with my device it’s been a couple of months now. I’ve heard nothing what is going on you expect me to pay but don’t provide me the service I pay for. Useless 

[MI5]

@Payingcustomer 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

[Bambino]

@Payingcustomer If your issue isn't account related, you can ask your questions here. There are members of the community who have good knowledge about many different devices.

Alternatively, you can also call into an O2 store, if you have one nearby for help with your device, or contact the manufacturer directly for support.