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Poor 4G signal in AB30 1ES

CKF
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I am midway between Fettercairn and Laurencekirk and recently have been getting very poor 4G data performance, typically between 1 and 2 MB/s. Anyone else in the same boat, and any ideas as to how we get this resolved.

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madasaf1sh
Level 76: Forum Legend
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@CKF 

 

Looks your mast is congested and that could  be down to a backhaul issue, a mast issue., and much more and o2 wont give a fix time for this.. 

 

And no compensation is due as the service is not fault free...

 

madasaf1sh_0-1632084347651.png

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@CKF 

You can get the same message all over the country.

Bottom line is that O2's network just isn't fit for purpose currently, it's vastly oversubscribed and in need of serious investment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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