Phone

[Newport]

Hi my phone has broken who do I contact many thanks

[MI5]

@Newport 

Contact O2 if you have insurance or if it is a warranty claim

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Device repairs | Help & Support | O2

O2 Insurance | Help & Support | O2

[Enlli]

Is it damage? Then it would be insurance 

If it is faulty then either the manufacturer or O2 repair 

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

[Oxonian]

@Newport 

Are you wanting to get your 'phone repaired or are you wanting to procure a replacement ?

If it is the latter, your local O2 retail store will be pleased to help you :-

Store locator | O2 UK | Find Your Nearest O2 Store

Always better to visit off-peak rather than on a busy Saturday afternoon !  

[MI5]

If only @Newport would answer the previous replies we could stop guessing.