on 15-10-2021 17:04
Hi I ordered a phone online through uswitch. I got the confirmation email that the order was placed from o2. And I’ve heard nothing since. This was a month ago?any help would be appreciated
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on 15-10-2021 17:20
on 15-10-2021 17:20
@Matikulus1 Lots of phones are out of stock. You need to speak to customer service.
Call 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
on 15-10-2021 17:20
on 15-10-2021 17:20
@Matikulus1 Lots of phones are out of stock. You need to speak to customer service.
Call 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.