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Phone won’t stay connected to 4G / 5G

Hwils85
Level 1: Joiner
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I have a brand new iPhone 14 , just bought a month ago and I can not stay connected to mobile data! It comes on and then comes off after a minute and then I have to reset? I can only use my phone on Wi-Fi , it’s like having a home phone again! Any advice on how to fix this would be amazing as o2 haven’t helped one bit! I have mobile data turned on, access is on to it and it comes up straight away once I have reset, but then it turns off again within a minute. 

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jonsie
Level 94: Supreme
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We are all just customers in the community

You need to contact O2

Use social media by clicking the link just below this message or call 202

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jonsie
Level 94: Supreme
  • 93251 Posts
  • 609 Topics
  • 6980 Solutions
Registered:

We are all just customers in the community

You need to contact O2

Use social media by clicking the link just below this message or call 202

Message 2 of 2
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