on 14-01-2022 20:48
I have ordered a phone and when it asked if I need a new sim I pressed no thinking it would get rid of my number which I need so how do add a sim to it
on 14-01-2022 21:09
You can use your old sim or ask O2 to send you one if you need and can get 5g.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Guide: Sim Swap: a mini guide 2017 update
on 14-01-2022 22:43
on 14-01-2022 22:43
I did have 5G on my sim I use, but after I pressed that I didn’t need a sim it has took me down to 1G so I don’t know what to do
on 14-01-2022 23:05
on 14-01-2022 23:05
I'm sure it will be fine.
Just put your sim in the new phone when it arrives @Leah18
on 15-01-2022 00:49
on 15-01-2022 00:49
I already have a phone I’m using with it the phone is for my brother that’s why I can’t put the sim in it
on 15-01-2022 09:59
on 15-01-2022 09:59
Your brother will need to get his own contract as your contract will stay on your sim.
on 15-01-2022 12:41
on 15-01-2022 12:41
Well how can I set my sim back to having 5G instead of 1G
on 15-01-2022 13:53
on 15-01-2022 13:53
@Leah18 Check to see if there are any signal issues in your area:
on 15-01-2022 14:54
on 15-01-2022 14:54
@Leah18 wrote:Well how can I set my sim back to having 5G instead of 1G
What do you mean by 1g exactly?