Phone signal

[rachel_j_h_1997]

My phone never has any signal. Always on either 1 or 2 bars. When ringing people I can barely hear them as connection is that bad. I have tried all the steps online and it hasn’t helped.  

[Cleoriff · Accepted solution]

Hi @rachel_j_h_1997 

Check out this guide Guide: How can I sort out my network issues? 

If that doesn't provide a solution then message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)