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Phone screen is 'frozen'

MargyFargy
Level 1: Joiner
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My Samsung phone screen is 'frozen'.  I know the solution is to hold two side keys down together to force it to restart but I can't remember which two.  Help, please.

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madasaf1sh
Level 76: Forum Legend
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@MargyFargy 

 

  1. Press the Volume Down button and the Power key at the same time, and hold them both for 8 seconds.
  2. If your device is powered on, it will shut off and power back up. But if it’s already powered down, it will just boot up. ...
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10199 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@MargyFargy 

 

  1. Press the Volume Down button and the Power key at the same time, and hold them both for 8 seconds.
  2. If your device is powered on, it will shut off and power back up. But if it’s already powered down, it will just boot up. ...
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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