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Phone saying connected to network but can't connect to Internet since virgin changed to O2

Brettone1972
Level 1: Joiner
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on ‎07-07-2023 11:44

on ‎07-07-2023 11:44

Phone not connected to the network even though phone saying connected to O2

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pgn
Level 75: Digital Don
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on ‎07-07-2023 12:04

on ‎07-07-2023 12:04

Check your network settings have changed from VM's to O2's, @Brettone1972 - https://second-handphones.com/knowledge-centre/post/apn-settings-o2

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
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Breanna
Former Staff
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on ‎10-07-2023 12:12

on ‎10-07-2023 12:12

Were you able to get reconnected @Brettone1972?

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