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Phone out of stock

LewisBC1903
Level 1: Joiner
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Registered:

On the website the phone is listed as in stock (Samsung S21 Phantom Grey) however after purchasing the phone I have received an email saying that the phone it out of stock. I was never given any indication at any point when purchasing the phone that it was out of stock until after. I was wondering if there was any indication of when the phone would be in stock again / when I would receive the phone I purchased. 

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Cleoriff
Level 94: Supreme
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Registered:

@LewisBC1903 

We know, this is a common problem with O2. They have never had a live stock ordering system like Argos or Amazon. We wouldn't know when new stock is expected. Sorry

You should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

*The Game Is On*

Girl in a jacket

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jonsie
Level 94: Supreme
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Hi 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

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Cleoriff
Level 94: Supreme
  • 107817 Posts
  • 794 Topics
  • 5771 Solutions
Registered:

@LewisBC1903 

We know, this is a common problem with O2. They have never had a live stock ordering system like Argos or Amazon. We wouldn't know when new stock is expected. Sorry

You should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

*The Game Is On*

Girl in a jacket

View solution in original post

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