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Phone not working

Kevin07
Level 1: Joiner
  • 1 Posts
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Registered:

Hi, my phone is not working while I’m on holiday in Turkey. I have an agreement in place with O2 and it seems like they are not holding their part of the agreement. As in the contract. I took out with an old to advise that which I have emails confirming it.

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Enlli
Level 66: Unequalled
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Registered:

What agreement?

O2 Travel is available for Turkey @£6 per day 

Some things to try:

Manually search for another network

Reboot the phone

Turn off 5g in network settings

If you have an iPhone change your data APN to "mobile.o2.co.uk"

If still not working then contact O2 to remove the Roaming bar on your account.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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