on 03-06-2023 16:12
Hi my phone is not working I can't get any signal at all. I've turned my phone off and back on and I've also turned off my mobile data and back on and I'm still having the same problems, can someone help me, as this has been going on for two days now and I rely on my phone for business and I've lost a few jobs because of this.
Solved! Go to Solution.
on 03-06-2023 16:44
@Danley13 Could be a faulty sim. If you have an O2 store nearby, call in and they'll swap it for you. Be sure to bring photo ID with you.
Also take a look at these guides:
How can I sort out my network issues? - o2uk
Why do I have poor coverage indoors? (o2.co.uk)
on 03-06-2023 16:23
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
on 03-06-2023 16:44
@Danley13 Could be a faulty sim. If you have an O2 store nearby, call in and they'll swap it for you. Be sure to bring photo ID with you.
Also take a look at these guides:
How can I sort out my network issues? - o2uk
Why do I have poor coverage indoors? (o2.co.uk)