on 25-08-2021 09:28
my phone has been cut off and I can’t even ring up to speak to anybody ! How much do I have to pay to get it back on ?
Solved! Go to Solution.
on 25-08-2021 09:48
Your account on My o2 (either app or online) would tell you.
Alternatively you need to speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
Other customer service numbers are in the link below.
Guide: Coronavirus Community Help and Support
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 25-08-2021 09:48
Your account on My o2 (either app or online) would tell you.
Alternatively you need to speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
Other customer service numbers are in the link below.
Guide: Coronavirus Community Help and Support
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here