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Jamieleigh1
Level 1: Joiner
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I just topped up my phone £30 and i got a text saying o2 have took £15 off but it’s took the 30 out my bank and I have a 15 bundle?

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MI5
Level 94: Supreme
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@Jamieleigh1 

The other £15 will be a credit on your account.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146017 Posts
  • 636 Topics
  • 28090 Solutions
Registered:

@Jamieleigh1 

The other £15 will be a credit on your account.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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